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Bad News

Reporting Bad News to the Client can be sressful

Reporting Bad News to the Client

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Fresh off of the last podcast on reporting status to the client, we thought we would delve in a little deeper with the concept of reporting bad news to the client.  There are definitely some dos and don’ts involved with this delicate situation and we will explain it from several vantage points. What are some […]
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Status Reporting to the Client

Reporting Status to the Client

Podcast: Play in new window | Download (Duration: 23:07 — 32.1MB) | Embed

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One of the critical skills a consultant must have is the ability to communicate.  Those skills are put to the test frequently, but rarely as much as when the consultant reports project status to the client.  This week we will discuss some of the specific approaches a consultant should use when reporting status to the […]
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